Board Diagnostics
We evaluate embroidery machine circuit boards for power faults, communication failures, display issues, motor-control problems, error codes, and visible board damage before recommending the right repair path.
When an embroidery machine stops responding, misfires, or throws electrical errors, the circuit board may need expert diagnosis. Dr. DTG provides knowledgeable embroidery machine circuit board repair support backed by over 20 years in embroidery equipment, machine repair, parts support, and hands-on service for commercial shops, startups, decorators, schools, and growing apparel businesses.
Focused repair support for electrical, control, and communication issues affecting commercial embroidery machine performance.
We evaluate embroidery machine circuit boards for power faults, communication failures, display issues, motor-control problems, error codes, and visible board damage before recommending the right repair path.
When repairable, our technicians address board-level problems involving damaged connectors, relays, capacitors, traces, control components, and related electronics that can interrupt embroidery production.
We help identify whether machine issues originate from the main control board, panel, cables, motors, sensors, or power supply so you avoid replacing the wrong part.
Start by calling Dr. DTG or submitting a repair ticket with your machine make, model, serial number, error messages, photos, and a clear description of the issue affecting production.
Embroidery businesses rely on Dr. DTG for knowledgeable repairs, fair service, and practical machine guidance.
"OMG I'm so Happy with my purchase. Thank you Carlos n Jesse."
"I couldn’t be happier with my Embroidery Machine purchase, being affiliated with DrDtg&Embroidery Is a huge step for my business. John is a great person that takes care of every client as if you were family. ISS 2026 was great experience I can’t wait for delivery and Training."
"If you need anything embroidered go to Dr DTG. The owner, Mary, is very kind and welcoming, and will take the time to get to know customers. She is very accommodating and professional. I had her embroider my daughter's lunch bag, and she did a fantastic job! I would definitely..."
"John @ Dr. DTG Is Wonderful. He sold us a couple of amazing DTG printers, and also carries all the inks and pre-treatments for DTG printing. He also fully services our machines in the event of any problems. You won't regret doing business with Dr. DTG."
"Amazing customer service"
"Working with John and Mary has been such a pleasant experience, at first I had only purchased one machine but soon after became so busy that I was in the market for a 2nd machine! I highly recommend giving them a call if you are in the market for an..."
"If you need anything embroidered go to Dr DTG. The owner, Mary, is very kind and welcoming, and will take the time to get to know customers. She is very accommodating and professional. I had her embroider my daughter’s lunch bag, and she did a fantastic job! I would definitely..."
"We called John, after making numerous calls to other techs. All of the others didn't even bother to pick up the phone. we told him our machine type and our problem and he dealt with us immediately. No waiting, no scheduling an appointment. And the help was remarkable---John walk me..."
"Excellent service and we couldn't be happier. They went above and beyond, finding the issue when no one else could. Pricing was very fair and we will definitely be going back if we encounter any other issues!"
"Recently I had John Echlin from Dr. DTG stop by to work on our embroidery machine. We have had 2-3 other technicians try to fix it without any success. John did a great job and knew exactly what was wrong and fixed it quickly. He was very fair and efficient...."
"I would highly suggest to visit this company for all your machine embroidery needs. Customer service is outstanding, quick response, always fully stocked, and quick shipping."
"Thank you Mr. John Achlin for Fixing my Equipment, the Machines are Working Perfectly, like Brand New!!! , with no Thread Breaks and Silky Embroidery! Your magic is Unmatchable Sir!!!"
"Excellent customer service. I was able to speak with the owner, he very knowledge with DTG machine and software."
"Best place to purchase embroidery supplies. Even w coupon at joannes you cannt bet these prices and the service is awesome Mary is the best"
"I bought an embroidery machine from them. I'm very happy with my purchase. Thank you, John and Mary."
"OMG I'm so Happy with my purchase. Thank you Carlos n Jesse."
"I couldn’t be happier with my Embroidery Machine purchase, being affiliated with DrDtg&Embroidery Is a huge step for my business. John is a great person that takes care of every client as if you were family. ISS 2026 was great experience I can’t wait for delivery and Training."
"If you need anything embroidered go to Dr DTG. The owner, Mary, is very kind and welcoming, and will take the time to get to know customers. She is very accommodating and professional. I had her embroider my daughter's lunch bag, and she did a fantastic job! I would definitely..."
"John @ Dr. DTG Is Wonderful. He sold us a couple of amazing DTG printers, and also carries all the inks and pre-treatments for DTG printing. He also fully services our machines in the event of any problems. You won't regret doing business with Dr. DTG."
"Amazing customer service"
"Working with John and Mary has been such a pleasant experience, at first I had only purchased one machine but soon after became so busy that I was in the market for a 2nd machine! I highly recommend giving them a call if you are in the market for an..."
"If you need anything embroidered go to Dr DTG. The owner, Mary, is very kind and welcoming, and will take the time to get to know customers. She is very accommodating and professional. I had her embroider my daughter’s lunch bag, and she did a fantastic job! I would definitely..."
"We called John, after making numerous calls to other techs. All of the others didn't even bother to pick up the phone. we told him our machine type and our problem and he dealt with us immediately. No waiting, no scheduling an appointment. And the help was remarkable---John walk me..."
"Excellent service and we couldn't be happier. They went above and beyond, finding the issue when no one else could. Pricing was very fair and we will definitely be going back if we encounter any other issues!"
"Recently I had John Echlin from Dr. DTG stop by to work on our embroidery machine. We have had 2-3 other technicians try to fix it without any success. John did a great job and knew exactly what was wrong and fixed it quickly. He was very fair and efficient...."
"I would highly suggest to visit this company for all your machine embroidery needs. Customer service is outstanding, quick response, always fully stocked, and quick shipping."
"Thank you Mr. John Achlin for Fixing my Equipment, the Machines are Working Perfectly, like Brand New!!! , with no Thread Breaks and Silky Embroidery! Your magic is Unmatchable Sir!!!"
"Excellent customer service. I was able to speak with the owner, he very knowledge with DTG machine and software."
"Best place to purchase embroidery supplies. Even w coupon at joannes you cannt bet these prices and the service is awesome Mary is the best"
"I bought an embroidery machine from them. I'm very happy with my purchase. Thank you, John and Mary."
"OMG I'm so Happy with my purchase. Thank you Carlos n Jesse."
"I couldn’t be happier with my Embroidery Machine purchase, being affiliated with DrDtg&Embroidery Is a huge step for my business. John is a great person that takes care of every client as if you were family. ISS 2026 was great experience I can’t wait for delivery and Training."
"If you need anything embroidered go to Dr DTG. The owner, Mary, is very kind and welcoming, and will take the time to get to know customers. She is very accommodating and professional. I had her embroider my daughter's lunch bag, and she did a fantastic job! I would definitely..."
"John @ Dr. DTG Is Wonderful. He sold us a couple of amazing DTG printers, and also carries all the inks and pre-treatments for DTG printing. He also fully services our machines in the event of any problems. You won't regret doing business with Dr. DTG."
"Amazing customer service"
"Working with John and Mary has been such a pleasant experience, at first I had only purchased one machine but soon after became so busy that I was in the market for a 2nd machine! I highly recommend giving them a call if you are in the market for an..."
"If you need anything embroidered go to Dr DTG. The owner, Mary, is very kind and welcoming, and will take the time to get to know customers. She is very accommodating and professional. I had her embroider my daughter’s lunch bag, and she did a fantastic job! I would definitely..."
"We called John, after making numerous calls to other techs. All of the others didn't even bother to pick up the phone. we told him our machine type and our problem and he dealt with us immediately. No waiting, no scheduling an appointment. And the help was remarkable---John walk me..."
"Excellent service and we couldn't be happier. They went above and beyond, finding the issue when no one else could. Pricing was very fair and we will definitely be going back if we encounter any other issues!"
"Recently I had John Echlin from Dr. DTG stop by to work on our embroidery machine. We have had 2-3 other technicians try to fix it without any success. John did a great job and knew exactly what was wrong and fixed it quickly. He was very fair and efficient...."
"I would highly suggest to visit this company for all your machine embroidery needs. Customer service is outstanding, quick response, always fully stocked, and quick shipping."
"Thank you Mr. John Achlin for Fixing my Equipment, the Machines are Working Perfectly, like Brand New!!! , with no Thread Breaks and Silky Embroidery! Your magic is Unmatchable Sir!!!"
"Excellent customer service. I was able to speak with the owner, he very knowledge with DTG machine and software."
"Best place to purchase embroidery supplies. Even w coupon at joannes you cannt bet these prices and the service is awesome Mary is the best"
"I bought an embroidery machine from them. I'm very happy with my purchase. Thank you, John and Mary."
Experienced embroidery equipment specialists help protect your machine uptime and production investment.
Serving embroidery and garment printing customers since 2003 with practical repair knowledge.
BBB Accredited Business with an A+ rating for added customer confidence.
California-based parts inventory supports faster solutions for Xtreme Tech and Happy Japan machines.
Hands-on support from technicians who understand embroidery production, not just electronics.
Experienced leadership behind every customer support experience.
Owner
John Echlin is the founder and Owner of Dr. DTG (Energia LLC), a premier embroidery and garment printing company he has led since its founding in 2003. With over 20 years of industry experience, John has built Dr. DTG into a BBB Accredited, A+-rated business and earned Master Distributor status for Isacord Thread, one of the most trusted embroidery thread brands in the world. Guided by his Christian faith and entrepreneurial vision, John is deeply committed to empowering aspiring business owners and entrepreneurs to launch successful online ventures with confidence. He oversees a comprehensive range of services including DTG printing, embroidery machine sales, and personalized repair support, ensuring every customer receives an exceptional, hands-on experience from start to finish.
Circuit board repair cost depends on the machine model, symptoms, board condition, parts needed, and whether the service is performed on-site or through return-to-depot repair. Dr. DTG provides service rates on inquiry after reviewing your machine make, model, serial number, and issue description. This helps avoid guesswork and ensures the quote reflects the actual repair path.
Talk with Dr. DTG before replacing your circuit board.
Dr. DTG supports embroidery machine repairs through local service and nationwide return-to-depot options.
Across USA
Ship-In Service
Southern CA
On-Site Support
Over 20 Years
Experience
Ask about on-site or return-to-depot repair options.
Accredited business with trusted A+ rating.
Premium embroidery thread distributor recognition.
Over two decades of industry experience.
Call Dr. DTG or submit a repair ticket with your machine details, symptoms, photos, and serial number so the repair team can review your circuit board issue.
For immediate assistance, feel free to give us a direct call at 714-770-0969. You can also send us a quick email at info@drdtg.com.
For immediate assistance, feel free to give us a direct call at 714-770-0969. You can also send us a quick email at info@drdtg.com.