Bobbin Cases for Embroidery Machines

You can order a replacement bobbin case by calling Dr. DTG at 714-770-0969 or by submitting a parts ticket at drdtg.com/submit-ticket. Have your machine model and serial number ready to ensure you receive the correct OEM part for your specific machine configuration.

Yes. Dr. DTG is the authorized parts distributor for Xtreme Tech XTPro and Happy Japan in the USA. All bobbin cases and other components are genuine OEM replacement parts sourced directly from the manufacturers, ensuring proper fit, function, and longevity for your commercial embroidery machine.

Dr. DTG stocks common consumable parts, including bobbin cases, at its Brea, California facility and offers same-day fulfillment on in-stock items. Orders ship nationwide across the USA. For urgent downtime situations, call 714-770-0969 directly to confirm same-day availability and expedited shipping options.

Common signs that a bobbin case needs replacement include inconsistent lower thread tension, thread breakage, skipped stitches, audible clicking or scraping during operation, and visible nicks or damage to the case. Regular inspection during machine maintenance helps identify wear before it causes costly downtime or stitch quality issues.

Yes. Dr. DTG provides technical support for machine maintenance and repair. You can call 714-770-0969 or email info@drdtg.com for guidance. For customers in Southern California, on-site repair services are available. Customers outside the area can use Dr. DTG's return-to-depot machine repair service for hands-on assistance.

Yes. Dr. DTG stocks a wide range of OEM replacement parts including needles, hooks, presser feet, thread tension springs, take-up levers, drive belts, sensors, control panels, and electronic boards for Xtreme Tech XTPro and Happy Japan machines. Submit a parts ticket at drdtg.com/submit-ticket with your model details.